Nova Mortgage Group
Help for homeowners

Contact Us

How can I reach a fast track workout specialist?

The address and contact information of our workout specialist is:

PO Box 2033
Philadelphia, PA 19103
Telephone:   1-877-937-7177
Fax:              1-877-937-8431

Why work with a workout specialist?

A workout specialist will talk to you about your situation and help you decide which mortgage options are best for you. The specialist will explain what documents you need to provide.

A housing workout specialist can also help you make a budget so that you can meet all of your monthly expenses. They also have information about local resources that may be available to you.

There is never any charge to speak with a workout specialist.

Free counseling help

If you are delinquent on your loan payments and need immediate assistance, call 1-877-937-7177  (1-877-YES-7177)
Before you call
Use the checklist below to make sure you have all the information you need to speak with a work-out specialist.

  • Information about your first mortgage, such as a monthly statement
  • Information about any second mortgage or home equity line of credit
  • Account balances and minimum monthly payments due on all credit cards
  • Account balances and monthly payments on other loans (car, school, etc)
  • Your most recent income tax return
  • Information about savings or other assets
  • Information about the monthly gross (before tax) income of your household, including pay stubs if you receive them.
  • It may also help to have: A letter describing circumstances causing your income to be reduced and/or your expenses increased (job loss, divorce, illness) if applicable

Beware of Foreclosure Rescue Scams - Help Is Free!

  • Beware of anyone who asks you to pay a fee in exchange for a counseling service or modification of a delinquent loan.
  • Scam artists often target homeowners who are struggling to meet their mortgage commitment or anxious to sell their homes. Recognize and avoid common scams.     
  • Assistance and advice from housing problems should be FREE.
  • Beware of people who pressure you to sign papers immediately, or who try to convince you that they can “save” your home if you sign or transfer over the deed to your house.
  • Do not sign over the deed to your property to any organization or individual unless you are working directly with your mortgage company to forgive your debt.
  • Never make a mortgage payment to anyone other than your mortgage company without their approval.